Robotic Process Automation (RPA) Case Study: Facility Management Industry

Global Facilities Management Company Automates Manufacturer Rebate Calculations


Customer: Facilities management, Australia

Records per quarter:

  • 200,000+ invoice lines

  • 70+ manufacturer rebate contracts

Process automated:

  • Extract invoice delivery data

  • Extract manufacturer rebate rules

  • Calculating rebates owed, with detailed reporting substantiation

  • Creation of rebate invoices in Microsoft AX ERP

RPA infrastructure: UiPath platform with Studio + attended robots



  • 90% of effort automated

  • 3 months to ROI

  • 40% increase in total rebates claimed

  • 6 weeks analyst time saved per quarter

  • Zero calculation errors

  • Faster and increased value of remittance rebates owed