As the tourism sector in Australia is set to grow, so is the increase of discerning and demanding travelers, who are expected to claim bespoke services or elevated customer service. To be able to reduce operational costs while increasing productivity, companies in the hospitality sector should embrace digital transformation technologies such as RPA.
The expansion of RPA deployment requires this sort of dynamic balance between skilled employees and digital technology. This is precisely what justifies the need for calling upon experienced RPA advisors to manage implementation, as well as for establishing an RPA Centre of Excellence once the system is launched.
What is robotic process automation? What results does RPA bring? What processes are eligible for automation? We are here to offer answers to all of these questions and more, through a detailed infographic about robotic process automation in 2018.
The main function of automation in the legal industry is to release high value staff from the mundane tasks of handling paperwork, timesheets, interaction with Law AI applications, etc. so that they concentrate on the tasks that matter more for their customers and reduce non billable time.
If we focus on larger businesses (i.e., with more than 500 employees), the RPA picture is yet more dense, justifying an even brighter outlook: 38% of the economic organisations surveyed had already initiated the activation of RPA programs.
What are the RPA application areas, or the actions that define the goal directed interactions between you and the automation system? More specifically, what can you do by means of automated processes better than you can do with human employees?
In order to implement RPA “the smart way” and take the most advantage of it, you should be aware of the robotic process automation pitfalls from the very beginning.
More and more companies decide to invest in automation. There is no need for an ‘either/or’ attitude when it comes to RPA and employees, because it seems that success in the long run belongs to a harmony between the two.