Robotic process automation (RPA) and artificial intelligence (AI) are the two facets of digitisation in the world of business. They both make a significant contribution to improving business processes by rendering them more efficient, and both are integrated by intelligent automation.
CIO’s have the power to take the company to the next level by implementing robotic process automation. As a complex process, for the long term success, it is helpful to keep in mind principles such as security of data comes first or fostering collaboration towards building cross-department attuned strategies.
RPA in small and medium businesses can free employees from repetitive, boring tasks such as data management or invoice filing. On the logistic side, the data reported by software robots about ongoing processes is an extremely useful resource, which can help improve workflows by increasing efficiency.
These eight questions should help you start automation in a positive fashion, or at least bring you one step closer to becoming part of the increasing number of innovative companies that turn to RPA in 2018.