As the tourism sector in Australia is set to grow, so is the increase of discerning and demanding travelers, who are expected to claim bespoke services or elevated customer service. To be able to reduce operational costs while increasing productivity, companies in the hospitality sector should embrace digital transformation technologies such as RPA.
In 2019, RPA is no longer the privilege of large enterprises. Multi-national corporations, as well as small and medium businesses that wish to enhance their market competitivity, must be aware of the ways to leverage the potential of state-of-the-art technology for their digital automation endeavors.
As you may know by now, mulling over RPA use cases is our favourite solution for holding on to the positive facts about automation, while not getting carried away by the insights drawn from a whole plethora of positive statistical data. This time, we’ll be pondering some robotic process automation use cases in retail.
RPA use cases in healthcare offer valuable insight into why it’s worth passing on some repetitive tasks, like entering patients’ blood test results into specific files and then consistently updating those files, to software robots.
RPA for cloud applications can grow faster than on-premise implementations because the Cloud sets aside the need for prior testing: the software robot can be directly used for doing whatever it’s been programmed to do.
Robotic process automation is a key factor in transforming your organisation, making it attuned to state-of-the art technological development, ready to gain a significant competitive advantage in today’s ever evolving market.
RPA in small and medium businesses can free employees from repetitive, boring tasks such as data management or invoice filing. On the logistic side, the data reported by software robots about ongoing processes is an extremely useful resource, which can help improve workflows by increasing efficiency.
Given the large amount of low complexity and high volume manual processes involved in finance (e.g., producing financial statements, card activation, account opening), it seems that automation can serve the industry well.