The adoption of robotic process automation in the public sector is a step towards digital transformation which is likely to save government working hours, cut down costs, improve productivity, and temper citizens’ dissatisfaction by better addressing their oscillating demands.
Robotic process automation (RPA) and artificial intelligence (AI) are the two facets of digitisation in the world of business. They both make a significant contribution to improving business processes by rendering them more efficient, and both are integrated by intelligent automation.
The robotics quotient is a measure that helps you decide not only whether non-human coworkers can be fruitfully co-opted into attaining your financial and managerial objectives, but also what you should be doing in order to maximise the likelihood of people and robots successfully working together.
As the tourism sector in Australia is set to grow, so is the increase of discerning and demanding travelers, who are expected to claim bespoke services or elevated customer service. To be able to reduce operational costs while increasing productivity, companies in the hospitality sector should embrace digital transformation technologies such as RPA.
In 2019, RPA is no longer the privilege of large enterprises. Multi-national corporations, as well as small and medium businesses that wish to enhance their market competitivity, must be aware of the ways to leverage the potential of state-of-the-art technology for their digital automation endeavors.