Many automation service providers are "vendor agnostic", meaning that they will represent an array of software vendors and their respective solutions. At CiGen we’ve chosen a different path, working closely with one RPA vendor, UiPath.

UiPath is a global Robotic Process Automation vendor and has developed the world's most advanced, scalable and extensible RPA platform. Recently lauded by Everest Group as “RPA Leader” and “Star Performer” for the second year running, UiPath has seen impressive growth over the past two years to become one of the most widely adopted RPA platforms worldwide.


A common misconception of Robotic Process Automation is that it is best leveraged by finance, banking and insurance organisations.

CiGen believes that RPA is a vital tool for every industry type, each of which has an array of processes that can be successfully automated.
CiGen has partnered with organisations from a wide range of industry types.

 

Accounting

Hospitality

Media

Ports

Banking

Legal

Medical

Recruitment

Utilities

Financial Services

Logistics

Mining

Retail


Business applications are at the heart of modern, digitised processes and they are as diverse and numerous as the processes themselves. One of the key features of Robotic Process Automation is the way in which it interacts with – rather than integrates with – applications of all types.

CiGen has worked with many types of applications, from cutting edge cloud apps and thin client solutions, to traditional desktop programs and even terminal / green screen legacy tools.

 

ABBYY

Aurion

Bullhorn

Garradin

IBM Cognos Disclosure Management

IBM Maximo

Lattice

Citrix

Metcash Portal & MetPay

Metcash Portal & MetPay

NetSuite

Pronto

Reckon Accounts

Sage MicrOpay

SAP

ServiceNow

ServiceNow

SuccessFactors

TechnologyOne Financials

Ultracs

Xero


The range of business processes that can be automated is vast. Most organisations share a common set of functions, such as HR / Payroll, Sales, Finance and Operations, while many more processes are bespoke and specific to a particular industry type.

With our experience, we have automated a wide spectrum of business processes and our exposure to different operational methodologies continues to grow with each customer engagement.

 

Hotel night audit procedures

Vendor statement reconciliation against accounting system

Proof of delivery verification and document upload into ERP system

Payroll procedures, site reporting and validation

Timesheet validation and discrepancy notification

Validation and correction of free-form data entry into website front-end

Purchase order straight through processing into ERP system

Validation of vendor / customer / employee / candidate information or status (ie. ABN, Visa, Drivers Licence)

Invoice straight through processing into accounting system and payment pre-approvals

New employee onboarding / departed employee offboarding

Superannuation payment processing

Bulk processing and validation of site work completed into asset management system