Robotic Process Automation (RPA) Case Study: FMCG Industry

Australian FMCG food company automates delivery confirmation in ERP


Customer: FMCG Food Sector, Australia

Implementation time: 1 week

Processes automated:

  • Read, extract and rename delivery docket .pdf files

  • Upload each docket and match against associated sales order in Netsuite Cloud ERP

  • Report any non-matched deliveries

RPA infrastructure: UiPath platform with Studio + Orchestrator + unattended robots



  • 90% of effort automated

  • 100% process uptime and completion

  • Instant ROI as process has been sidelined

  • 95% reduction in processing time

  • Zero error rate

  • Up to date delivery status, prompt resolution of non-delivery and faster remittance of open invoices