CiGen News & Insights

We often hear that the answer to improving output is to work smarter rather than harder. This is why automation is such a powerful lever. By removing repetitive, mind-numbing and time-consuming tasks from the workday, people can feel more refreshed, be better engaged with the work they do and get more done as they can achieve a state of flow in their work. CiGen’s CEO, Leigh Pullen, talks about the possibilities.

Australian manufacturers are under sustained competitive global pressure. Intelligent automation provides the tools to help boost productivity, speed, accuracy and position our brands to thrive in the future. Leigh Pullen, CEO, CiGen writes in Australian Manufacturing News that the ability to automate tasks like this is not a threat to people. Automation can buy the one thing no amount of money can – time. With extra productivity and time, people can focus more on collaborating with colleagues, coming up with new ideas and finding ways to better develop their skills. It also means people can focus on solving harder problems rather than getting bogged down on repetitive tasks.

When organisations were forced to rapidly adopt remote working at the start of the pandemic, many learned that processes they thought were operating smoothly were really being held together by people who were able to plug the gaps simply because they were close to each other and could easily remedy issues. Automation can plug those gaps quickly and efficiently enabling teams to benefit from hybrid working arrangements.

Automation can deliver significant value to organisations. It frees up people to work on more interesting work, can reduce errors, work tirelessly and doesn’t need a break. But automation can’t do everything. There are some things that even the smartest algorithms and automation will never, at least in our lifetimes, be able to do. Automation is great at taking a known and repeatable process that doesn’t change, and running it over and over again. And while that makes it a great companion that complements someone’s work, it can never replace the essential need for human beings. Here are five reasons people will remain essential in the future of work.

Daniel Pullen talks to David Koch from AusBiz about how small Australian businesses can adapt to hybrid working beyond the pandemic by leveraging the power of Intelligent Automation through CiGen.

Marketing teams leverage a wide range of technologies to deliver campaigns, products and services to understand their customer. Despite hopes of seamless integrations and smooth data flows, manual processing is still a task to wrangle daily…