CIGEN’S MANAGED SERVICES
Focus on What Matters.
We’ll handle your Automation and AI.
CiGen delivers full-service AI and automation management – built around your needs, powered by real people and always on your side.
Managed Services by CiGen
A complete automation support model that grows with your business
by Automation AI Australian experts.
We’re more than just an automation services provider. We’re specialist experts in leveraging AI technology solutions and consultative-led services to redefine conventional workflows that will transform your business for the better.
Successful AI automation doesn’t stop at deployment.
It requires continuous oversight, updates and optimisation to get the full ROI every month.
CiGen’s Managed Services provide experienced, Australian AI Automation specialists who manage the daily operation and performance of your automation and AI systems. It’s a flexible, cost-efficient solution that helps your business stay focused on outcomes, while we ensure your technology runs smoothly in the background.
What We Do
Built for Automation, Backed by Expertise
AI Automation Specialists for Australian Businesses
We provide expert advice on what to automate, design, develop and manage your automation and AI – from start to scale.
DESIGN
We assess your needs and design tailored automation and business AI solutions in Australia that align with your business goals to achieve them.
DEVELOP
Our Australian AI experts build the custom business workflows, AI bots and models that improve business accuracy, efficiency and scale.
MONITOR
Our Australian automation team monitor bots, platforms and processes to identify and resolve issues before you know they’re there.
MAINTAIN
We update and adjust your automation programs and adapt to operational changes so your AI continues to work as your grow.
Why Businesses Need Managed Services for AI
AI and automation promise big returns, but only when they run efficiently. If any of these pain points hit close to home, it might be time to rethink how you’re managing things.
Feeling stretched thin with limited internal resources
Finding it hard to hire people with the right automation skills?
Spending too much on fixes that don’t solve the root cause?
Losing time troubleshooting automations instead of moving forward?
Struggling to keep bots running without constant errors?
Let’s Make AI and Automation Work for YOU
At CiGen, we are Australian based AI Automation Management specialists working with Australian and New Zealand companies on business automation projects.
We’re here to cut through the complexity and help you make the most of your AI and automation investment. With the right approach, automation becomes a long-term asset that supports your team, improves operations and delivers real business value.
Our commitment to every business we support:
Streamline your business processes.
Maintain smooth, consistent operations.
Reduce costs and free up resources.
Offload bot and AI management.
Our Full-Service AI Model: What’s Included
Everything you need to run Australian business automation and AI without the stress of managing it.
Design, Develop & Monitor – We build and maintain your automations, ensuring reliable performance from day one, then keep watch so nothing slips through.
Break-Fix & Incident Response – When issues pop up, we act fast, minimising downtime and restoring operations with minimal disruption.
Patch Testing & Upgrades – We test monthly ERP and system patches, manage upgrades and ensure your bots keep running – no surprises, no rollbacks.
Performance Reporting – Get clear, actionable reports showing what’s working, where to improve and how much you’re saving.
Custom Support – We work the way you do. We tailor support to your needs, with clear priorities and service levels aligned to your business.
What Makes CiGen Different?
We understand that it’s hard to find good people – but at CiGen, we already have them. As Australian-based AI Automation experts for businesses, we collaborate, advise and actively help you scale using business automation with confidence.
Australian-Based AI Experts
Work with a team that’s fully Australian. No offshoring, no passing you around, just clear communication and accountability.
Automation-Focused
We specialise in automation, AI and intelligent operations –that’s our core expertise as your AI team
More Value Than In-House Hiring
Gain specialised automation capabilities without the internal costs. We deliver ongoing support and insights efficiently
Broad Industry Experience
From finance and healthcare to logistics, we know what works and where automation for Australian business delivers best results.
See how CiGen’s Managed Services helped
clients scale without the stress
Discover real stories of how our Australian-managed AI Automation service has helped
a growing business streamline their operations and make their AI and
automation work smarter – not stall under pressure.
Let Us Handle the Automation, So You Can Focus on What Matters
Scale smarter. Innovate faster. We’ll manage the rest.
Free up your team, reduce risks and keep innovation moving, all with expert Australian AI and automation support tailored to your business.
Why Work with CiGen
At CiGen, automation isn’t just something we offer. It’s what we live and breathe.
As Australian AI Automation specialists, we’ve been in the space since the beginning. We know what it takes to keep AI and automation running smoothly day in, day out. Whether it’s upgrades, patches, alerts or unexpected issues, we’ve seen it all – and solved it.
So if you’re thinking, “This all sounds great, but who’s going to look after it?” – the answer is “US”. We provide dedicated support, seven days a week, with proactive AI Automation monitoring and deep platform knowledge.
- We get it.
- We’re part of it.
- We make it work.
Ready to set up and keep your Australian
business automation running at its best?
Discover how our expert Australian AI and automation implementation team helps businesses scale, stay secure and focus on higher-value work – whether you’re just starting out, already running automation looking for full-service support, we are here to manage the complexity behind the scenes.
Send us an enquiry
Use the enquiry form to send us a message and we will contact you.
Get in touch - We would love to hear from you.
Advanced training is available on request and covers deeper aspects of the process automation methodology including workflow design, smart building techniques, lessons learnt, robot usage, process hardening, debugging, useful .NET coding, robot scheduling/management and more.
