Legal Automation

The Problems and Challenges in the Legal Industry

How can legal firms maximise the number of billable hours they deliver? It turns out that automation is a powerful tool for increasing billable hours. The benefits start from the moment a new client is onboarded.

An example of an intelligent automation solution that makes use of artificial intelligence includes:

  • Setting up payment systems
  • Creating, sending and electronically signing documents of engagement
  • Collecting and filing relevant articles


Speeding up client service and the volume of account processing in your legal practice improves your workflow. Even back-office tasks such as processing AP invoices, reconciling payments and trust account management can be automated.

How Automation can help

By automating repetitive tasks, legal firms can free up their staff to handle higher caseloads and deliver improved customer service. Applying intelligent automation, and using tools such as Robotic Process Automation (RPA), allows law firms to spend less time on the administrative burden. For example, by automating the new client onboarding process, your team will spend less time chasing down documentation and payment information.

Why choose CiGen?

CiGen has helped law firms including Slater and Gordon to significantly boost efficiency, productivity and competitiveness with robotic process automation. At CiGen, we will help you identify which processes in your practice are ideal candidates for automation and deliver fast results.

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