Cutting Through the Hype: CiGen Showcases Real-World Healthcare Automation at Digital Health Festival 2025
Australian intelligent automation leader CiGen joined top innovators at Digital Health Festival 2025 last week, May 13-14.
The company showcased how AI and Automation are already transforming Australian healthcare – not through hype, but through usable, measurable applications that are already making a difference today across Australia.
Held at the Melbourne Convention & Exhibition Centre, the event brought together healthcare leaders, clinicians and technologists from across the country. CiGen’s presence included a major exhibition display and a live presentation from Chief Automation Officer, Daniel Pullen.
Amid widespread excitement about AI and Automation, CiGen focused on delivering clear, evidence-based insights that healthcare providers can put into action.
Solving Real Problems with Automation That Works
At the heart of CiGen’s showcase was a clear message: AI and Automation should solve real operational challenges, and they can start delivering results now.
Visitors to the CiGen stand explored case studies from hospitals, clinics and health organisations where automation has cut down admin time, sped up processing and freed up staff to focus on patient care.
Chief Automation Officer, Daniel Pullen, presented on Day 1 of the festival, delivering a session titled: “How to Overcome Operational Frustrations with Practical AI & Automation That Delivers Measurable Results”.
Daniel Pullen, shares:
“We’re not talking about taking people out of the process; we’re talking about augmenting the work they already do and the expertise they already have. That’s why we keep humans in the loop, to ensure AI and Automation deliver the right outcomes with the right guardrails in place. It’s about providing control, clarity and relief from the time and stress of repetitive admin.”
The presentation resonated strongly with attendees who are now eager to adopt AI healthcare solutions that are safe, scalable and effective without disrupting care delivery or overwhelming internal teams.
Strong Response from Australia’s Healthcare Leaders
Over the two-day event, CiGen connected with many professionals and executives across both public and private healthcare sectors. The conversations focused on key sector challenges: growing admin burdens, rising costs, staffing shortages and inefficient manual workflows.
Julian Pullen, Chief Revenue and Technology Officer, shares,
“Our mission is to make automation feel human. We want healthcare teams to feel supported, not overwhelmed and to see how this technology can help them do more of what matters.”
From claims processing and Medicare integration to smarter data handling and faster patient onboarding, CiGen’s healthcare automation solutions are built to plug directly into existing processes without requiring major IT overhauls.
Proud to Be Part of Australia’s Healthcare Innovation Ecosystem
As a homegrown leader in intelligent automation, CiGen’s participation at the Digital Health Festival reflects its ongoing commitment to supporting the Australian health sector through smarter, people-first technology.
Leigh Pullen, CEO and Chief Technology Officer, reflects,
“We’re proud to be among Australia’s healthcare innovators. Events like this let us listen, learn, educate and keep improving how we serve the organisations that care for our communities.”
Practical Resources for Ongoing Impact
At CiGen, we’re committed to helping healthcare leaders move from interest to action – with tools that make a real difference.
That’s why we’ve created a practical and insightful whitepaper:
Beyond the AI Hype: How Healthcare Organisations Can Implement Practical AI & Automation Today.
It’s a straightforward guide designed to help healthcare organisations explore what’s possible with AI and automation – safely, sustainably and without disrupting care delivery.
You can view the whitepaper here:
Stay Connected with CiGen
To learn more about CiGen’s work in intelligent automation and how we’re helping healthcare and other sectors operate smarter, visit https://www.cigen.com.au
Follow us on LinkedIn to stay up to date with our latest projects, insights and innovations.
For updates and announcements, connect with our team – Leigh Pullen, Julian Pullen, Daniel Pullen and Marco Ciccarelli.
Together, we can reimagine what’s possible and build a future where technology works for people.
About CiGen
Founded in 2015, CiGen is an Australian leader in intelligent automation. The company helps organisations across healthcare, finance, insurance, government and enterprise deploy AI-driven automation solutions that are secure, scalable and built for real-world use.
CiGen’s people-first approach ensures that technology empowers, rather than overwhelms, reducing operational bottlenecks, improving efficiency and supporting better outcomes across critical sectors.
“At CiGen, we’re not just delivering AI and automation, we’re building solutions that support real people doing real work. Our focus has always been on creating tools that revolutionise traditional processes, helping our clients move forward with clarity, confidence and control.”
– Leigh Pullen, CEO and Chief Technology Officer
Start small, think big and take the first step.
Looking forward to chatting soon!
Julian Pullen
Chief Revenue Officer
+61 421 209 752 | [email protected] | calendly.com/julianpullen/30-minute-discovery-chat
AI / Automation Solutions and Services
Level 4, 287 Lonsdale Street, Melbourne VIC 3000, Australia
cigen.com.au | Linkedin
